Top-rated independent heating and cooling across central Arkansas and the Arkansas River Valley
Furnace Repair — Book a Visit Today
We handle furnace repair and heating repair for homes across Arkansas, Louisiana, Missouri, Mississippi, Oklahoma, Tennessee and Texas, including no-heat calls, gas and electric systems, and ignitor and flame sensor faults. Most winter failures we find come down to a cracked ignitor, a sooted flame sensor, a clogged filter choking airflow, a bad limit switch or a control board that has stopped calling for heat. A visit starts with your description of what the furnace is doing, then we check the thermostat signal, airflow, the ignition sequence and the safety controls before we quote the fix. If you smell gas, leave the house first, call 911 or your gas utility, then call us. Otherwise, book a heater repair visit and tell us when the heat stopped.
Call (888) 365-6280- A real person answers
- Open 7 days
- Written quote before work starts
Taking calls until 5:00 PM CT
The furnace symptoms we hear most
- The furnace blows but the air is cold Ignition failure, flame sensor fouling or no gas valve response
- It lights, runs a minute, then shuts off Short cycling from a dirty flame sensor, restricted airflow or a tripping limit switch
- I hear clicking and then nothing happens Failed hot surface ignitor, weak transformer or a control board that will not complete the sequence
- One bedroom never gets warm Duct losses through the attic, a closed or crushed run, or a blower not moving enough air
- There is a burning smell when the heat comes on Dust burn-off on first use, or a hot spot at the blower motor or wiring that needs eyes on it
People call this furnace repair, heating repair or heater repair. Same visit, same written quote, same technician.
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Check the thermostat is set to heat with the target temperature above the room reading, and swap in fresh batteries if the screen is dim or blank.
- 2Look at the breaker panel for a tripped breaker on the furnace or air handler circuit, and reset it once. If it trips again, stop and call us.
- 3Pull the filter and hold it to a light. If you cannot see light through it, put in a clean one of the same size and try the system again.
- 4Walk the house and confirm supply and return vents are open and not blocked by furniture or rugs, since starved airflow trips heating safeties.
What homeowners get from an independent HVAC company
| Rock City Air Systems | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| All major brands, gas and electric | ✓ | ✓ | ✕ |
| Independent company, nobody's quota | ✓ | ✕ | ✓ |
| Techs who know the local housing | ✓ | ✕ | ✓ |
What every visit includes
You approve a written quote first
Covering 55 cities across Arkansas, Louisiana, Missouri and 4 more.You reach a person, not a menu
Open 7 days, 8:00 AM to 5:00 PM CT.Independent of every manufacturer
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Furnace Repair — quick answers
My furnace has no heat at all. How soon can someone come out?
Call us and describe what the furnace is doing, whether the blower runs and whether a breaker has tripped. No-heat calls get moved up, especially for homes with infants, older adults or anyone with health concerns. We will give you a realistic arrival window when you book.
What is a flame sensor and why does it keep failing?
The flame sensor is a small metal rod that proves a flame is present so the gas valve can stay open. It builds a thin oxide film over time, loses its signal and shuts the furnace down after a few seconds. Cleaning or replacement is a routine heating repair.
Do you work on electric furnaces too?
Yes. Electric furnace repair usually involves failed heat strip elements, burnt sequencers, open limit switches or blower motor problems. The diagnosis is different from gas, but the symptoms look similar to you, so tell us which type you have when you call.
I smell gas near my furnace. What should I do?
Leave the building immediately, take everyone with you and do not touch switches. Call 911 or your gas utility from outside. Once they have made the property safe, call us and we will inspect the furnace, gas connections and heat exchanger before anything is fired again.
Is it worth repairing an older furnace?
Often yes, if the heat exchanger is sound and parts are still available. We tell you what failed, what else is worn and how the repair compares to replacement, then you decide. We do not push a new system when a part swap will get you through the season.
Why does my furnace run constantly but the house stays chilly?
Usually airflow or duct loss rather than the furnace itself. Restricted filters, leaking duct runs through hot or cold attic space, and undersized returns all bleed heat before it reaches rooms. We measure airflow and check the duct path, then fix the actual restriction.
How it works
- Step 1
Tell us the symptom
Call or fill out the quote form and describe what the system is doing. Warm air, short cycling, water on the floor, a smell, a noise. That detail tells us what parts to load on the truck.
- Step 2
We diagnose on site
A technician checks the thermostat, the electrical side, airflow through the filter and coil, refrigerant behaviour and the ductwork. You hear what we found in plain language before anything gets replaced or repaired.
- Step 3
You approve the fix
We explain the repair, what it costs and what happens if you wait a season. Nothing gets done without your go-ahead, and we tell you honestly when a repair no longer makes sense.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- We know humid-climate systemsAcross the region the real enemy is moisture. Systems here run long hours pulling water out of the air, and that shows up as frozen coils, clogged drains and mildew smells. We diagnose for humidity, not just temperature.
- Mixed gas and heat pump workPlenty of homes we visit run a heat pump with gas backup, and the two have to hand off cleanly. We troubleshoot both sides, including defrost boards, reversing valves, ignitors and heat exchanger concerns.
- Attic ductwork is our daily breadMid-century homes often have ducts running through attics that hit brutal temperatures. Crushed runs, disconnected boots and leaking joints steal cooling before it reaches the room. We find them instead of blaming the equipment.
- Repair before replaceA capacitor, a contactor, a blower motor or a clogged drain line fixes a lot of the calls we take. We would rather fix what you have and tell you plainly when the numbers stop working.
- All major brands, gas & electricFrom Carrier and Trane to Lennox, Goodman, Rheem and Bryant, serviced independently.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
Furnace Repair
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →